[FAQs] HONOR Band 5 instructions- Get All Your Questions Answered

HONOR Band 5 instructions are finally ready for you. In these instructions, you are going to find answers to some frequently asked questions and even some problems that you may encounter with the HONOR Band 5. You can also open another HONOR Band 5 Instruction in the HONOR UK community for more. 

Device Name: HONOR Band 5

Box Contents: User Manual, USB Charging cable, Charging dock and the device “HONOR Band 5”

Colors: Meteorite Black, Coral Pink, and Midnight Navy.

Question: What's the design panel of HONOR Band 5?

Answer: Full coloured touch screen 0.95" AMOLED panel with 2.5D curved glass up to 282ppi

Question: What are the dimensions of HONOR Band 5?

Answer: Dimensions: 43 × 17.2 × 11.5 mm; Weight: 22.7g

Question: What's the HONOR Band 5's strap size? 

Answer: Here is the HONOR Band 5's strap size, width is 1.65cm / 0.65in, length is 10.7cm / 4.21in and 11.5cm / 4.53in

Question: What is HONOR band 5's wrist size? 

Answer: The perimeter of HONOR Band 5 is around 26.7cm so if your wrist perimeter is less than this, HONOR Band 5 fits you. 

Question: Does HONOR Band 5 strap is replaceable?

Answer: Of course, it’s replaceable with different colors

* Extra straps needs to be purchased separately *

Question: What's the battery capacity of HONOR Band 5?

Answer: HONOR Band 5 powered by a 100mAh battery like its predecessor.

Question: How long it will take to charge from 0 to 100%?

Answer: To fully charge it takes about an hour and a half - about 95 minutes

Question: What to do if my HONOR Band 5 is not charging?

Answer: You may try to clean the metal pin on the charger and also HONOR Band 5 itself. And there are some other troubleshooting here. 

Question: Does HONOR Band 5 comes with Type-C Cable port for charging?

Answer: No! HONOR Band 5 comes with microUSB cable port for charging with the help of small charging dock included in the box

Question: What are the languages supported in HONOR Band 5?

Answer:

Simplified Chinese, Amharic, Arabic, Assamese, Danish, German, Greek, English (United Kingdom), English (United States), Spanish (Spain), Spanish (Brazil), Finnish, French, Gujarati, Italian, Japanese, Kannada, Korean, Methili, Maori, Malayalam, Mongolian, Marathi, Malay, Norwegian, Dutch, Oriya, Punjabi, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Swedish, Swahili, Tamil, Telugu, Thai, Turkish, Vietnamese, Traditional Chinese (HK), Traditional Chinese (Taiwan)

Question: can I use HONOR Band 5 without a phone? If yes, how to use HONOR Band 5 without a phone? 

Answer: Yes, but you'd better pair it first with a phone or you may not able to use some of the useful features from the band itself. After the pairing succeeds, you can use the HONOR Band 5 without a phone, though this is not recommended as you can definitely get more data including monitoring data and many other details when it's connected to a phone. 

Question: Does HONOR Band 5 support all devices (iPhones, Android phones) available in the market? 

Answer: Yes, this fitness band supports most smartphones, which means that you can use either an iPhone or an android phone, but not all. HONOR Band 5 is compatible with Android 4.4 and above, iOS 9.0 and above smartphones. Also please be noted that there is a slight difference between Android and iOS. While you use an iPhone, some features are not supported,  such as dial center, remote camera, smartcare reminder, bus card. 

Question: What's the App to get connected my HONOR Band 5?

Answer: HUAWEI Health App - available in HUAWEI AppGallery | Google Play Store | iOS App Store

Question: Does the HONOR Band 5 support GPS?

Answer: No integrated GPS in HONOR Band 5

Question: What's the Bluetooth version and max Bluetooth connection distance?

Answer: Bluetooth v4.2 and max Bluetooth connection distance will be 10m.

Question: Does HONOR Band 5 supports Raise-to-wake function?

Answer: Yes! Raise-to-wake feature is available - Lift the wrist to wake the screen and view the information’s.

*This feature have to be configured in HUAWEI Health App*

Question: Does HONOR Band 5 comes with any IP Ratings?

Answer: HONOR Band 5 is water-resistant up to 50ATM

Question: Does HONOR Band 5 comes different Watch faces?

Answer: Yes! A Watch Face for Every Occasion.

*The HONOR Clock Face Store is available on Android only and is supported via the OTA upgrade. Availability varies by region*

Question: What's the average Battery life of HONOR Band 5?

Answer: 6 days of use with heart rate tracking and sleep tracking features turned on. Battery life varies with use and other factors.

Question: Is it true that HONOR Band 5 has 14 Days of Standby Time on a Single Charge?

Answer: Actual usage time may vary according to settings and usage preferences. The typical charging cycle is 14 days with HONOR TruSleep, TruSeen™ 3.0, and raise to wake screen is disabled by default.

Question: What is Continuous Heart Rate Tracking?

Answer: Using AI-driven algorithms for high-precision readings and infrared technology, TruSeen™ 3.0 offers continuous heart rate monitoring, so you stay in the fitness zone longer.

Question: What is SpO2 Monitoring?

Answer: HONOR Band 5's SpO2 Monitor tracks oxygen saturation levels in the bloodstream so you can assess how your body is adapting during workouts or at high altitudes.

Question: What are the other fitness tracking features available in HONOR Band 5?

Answer: HONOR Band 5 tracks and displays data such as heart rate, workout time, distance, stride frequency, speed, calories, and aerobic/anaerobic results for a more in-depth workout plan.

Question: What is Six-axis sensor in HONOR Band 5?

Answer: A six-axis sensor recognizes the four main swim strokes – freestyle, backstroke, breaststroke, and butterfly – recording speed, distance, calories, and SWOLF score

SWOLF (abbreviation for “Swim Golf”) is a score obtained by adding together your strokes per length and the time for the length. For example, a 25-yard swim at 30 seconds in 20 strokes is SWOLF 50. Hence, HONOR Band 5 - Your Personal Swimming Coach

Question: What is HUAWEI TruSleep?

Answer: HUAWEI's TruSleep technology empowers HONOR Band 5 to analyse sleep quality in real-time, identify everyday sleep habits, and provide over 200 personalized assessment suggestions for a better night's sleep

Question: What are the other useful features of HONOR Band 5?

Answer:

The phone finder - Misplaced your phone? No worries. This function locates it instantly.

Message Reminders - You can also preview messages and reminders

Remote Picture Taking - Take selfies and group photos conveniently by simply raising your wrist

Remote Music Control - Control your music’s on the go - Remote Music Control is compatible only with smartphones running on Android 5.0 and above. This feature supports the following apps: Shazam, VLC for Android, Google Play Music, YouTube, Tube Go, Spotify, Audify, KKBOX, Blackplayer, Pulsar, and Huawei Music

The above feature is supported only on smartphones running EMUI/Magic UI i.e. HONOR/HUAWEI Smartphones (EMUI 8.1/MagicUI 2.1 or later)

Question: How to sync and share fitness and health data?

Answer: Opening the HUAWEI Health app, go to me > Data sharing and select the platform you want to share to.

Question: Is it possible to respond to messages?

Answer: Not possible in HONOR Band 5

Question: What's the latest update in HONOR Band 5?

Answer: Update comes with build number v1.1.0.104 and it's sized around 7.36 MB

Changelog: as of Nov'2019

- This update brings support for a new global language.

- Fixes the lags occurred during navigating through Honor Band Menu.

- Touch sensitivity and navigations are also improved.

Question: How to update HONOR Band 5?

Answer: You can check for the update from Huawei Health app > go to Me > My devices. Access the device details screen, touch Firmware update, and then follow the on-screen instructions to update your band.

Question: What to do if there is any lag or abnormal behaviour after the update?

Answer: Please reset the Band once under Menu – More – Settings – Reset for fix.

Question: What are the accessories to try out for HONOR Band 5?

Answer: Different coloured straps, Screen guards etc.

Question: Are there any other editions of HONOR Band 5?

Answer: Yes! HONOR Band 5 has other edition known as Sports edition.

Question: What material is used in wristband of HONOR Band 5?

Answer: A silicone wristband, the latter is well made, feels comfortable on our wrist and is long enough for even those with thick wrists. Strap adaptable to any wrist.

Question: What's the warranty period of the device?

Answer: HONOR Band 5 warranty is 1 Year from the date of purchase.

Question: Can I turn off bluetooth on the HONOR Band 5? 

Answer: No. It is not possible to turn off Bluetooth on the HONOR Band 5. 

Question: How to pair the HONOR Band 5 with phone? What if you encounter HONOR Band 5 pairing problem? 

Answer: Install and open HUAWEI Health App and Turn "ON" Bluetooth on the phone to pair the HONOR Band 5. If you encounter HONOR Band 5 pairing problem, you can try to find settings on the HONOR Band 5 to reset that to factory default, then try to pair again. You may also check the firmware version of both the HONOR Band 5 and your phone, and update both to the latest. Please note that resetting the HONOR Band 5 will erase the data. 

Question: What to do HONOR Band 5 Bluetooth connection failed?

Answer:

• Make sure the Bluetooth of the mobile phone is turned "ON", and put the bracelet and the mobile phone together.

• Turn "OFF" the Bluetooth or restart the bracelet and phone and try to connect again.

Question: What's the HONOR Band 5 price and availability?

Answer: You can pick up the HONOR Band 5 for more or less $36.99 / ₹2,599 / £29.99 / AED 110 and device is already up for grabs in more than 22 markets around the globe.

Question: What are the Pros and Cons of HONOR Band 5?

Pros - HONOR Band 5

• Affordable price tag

• Bright scratch-resistant AMOLED display

• Accurate fitness and sleep tracking

• Complete package of sports, health and leisure features

• 7-day battery with intensive use

• Colourful watch faces

• Lightweight

• Low-cost SpO2 monitor

• Swim-proof

• Waterproof till 50 metres

Cons - HONOR Band 5

• Uninspired design

• iOS limitations

• No integrated GPS and NFC

• Notifications are hit and miss

• No Type-C Charging

• Occasional lag while scrolling

• Watch Face app store availability

• Not great battery life with all features enabled

• Few things have changed over the Honor Band 4

• Just 100mAh battery

Over all, HONOR Band 5 is a reliable fitness companion offering everything most fitness beginners are looking for and impresses with its affordability.

A Band to remember from HONOR

Fixes to some of the problems that you may encounter with your HONOR Band 5:

HONOR Band 5 not charging 

HONOR Band 5 Manual, One Click Away 

HONOR Band 5 not pairing with iPhone or Android 

HONOR Band 5 notification Problem