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Here at the Huawei Privacy Questions Portal, you can exercise you data privacy rights and contact Huawei entities and Huawei's Data Protection Officer with questions regarding the processing of your personal data. Please start by choosing your country/region and the product or service that your enquiry is about.
We store your data in databases located in German.
We will process and retain your data for up to six (6) years from the last interaction.
If you have an enquiry that is not related to privacy, such as a defective product, suggestion for improvement, or other question or concern not related to your personal data, please call the Huawei service hotline for assistance. Click here to find the hotline number for each country/region.
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Honor Cloud Services:
HONOR ID,PopularApps
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E-Commerce:
Online shopping and forum
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Sales, promotions and maintenance services:
Presales, cashback, lucky draws, social media, official website, hotline, online chat, e-mail, on-site maintenance, etc.
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Device
Terminal Device, EMUI, Mobile phone, Tablet, Wearable device(Watch/Band), PC, WiFi router, etc.
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After-sales service, product issues, suggestions, queries, complaints, and similar issues
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Privacy issue inquiry
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Privacy issue complaint
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Exercise of data subject rights
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Data breach notification
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Other privacy issues
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Contact DPO
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