- Extra saving on out-of-warranty repair spare part cost such as cracked screens, liquid damage etc.
- Applicable for selected models of selected parts. Please click here to check for the after discount's spare part price.
Q: What is Together 2020 HONOR Summer Service Concierge?
A: Together 2020 HONOR Summer Service Concierge is a special promotion which include 20% off on selected spare parts only.
Q: What is the period of the campaign?
A: Together 2020 HONOR Summer Service Concierge will run from 25 June 2020 change to 31 July 2020.
Q: I purchased my HONOR device in another country, can I participate in the Summer Service Concierge in my current country?
A: No, it is only available for device that purchased in Malaysia only.
Q: How do I participate in Together 2020 HONOR Summer Service Concierge?
A: You are required to walk in the listed selected HONOR Customer Service Centers to participate in Together 2020 HONOR Summer Service Concierge.
Q: Which models & spare parts are eligible for 20% off on Spare Part?
A: The eligible models and spare parts can be checked from HONOR Spare Part Price webpage: https://consumer.huawei.com/my/support/sparepart-price/
Q: Does the price of 20% off on Spare Part including repair labor charge?
A: No, the 20% off is applicable to spare part price only, excluding labor charge. The final repair charges is subject to the quotation of HONOR Customer Service Centers.
Q: Can I enjoy both Free Out of Warranty Repair Labor Charge and 20% discount on spare parts during the campaign?
A: Yes, you can enjoy both exclusive discounts during the campaign.
Q: The spare parts used for repair are original spare parts?
A: Please rest assure that only original spare parts will be used for authorized repair by HONOR.
Q: Does the replaced spare parts comes with warranty?
A: The replaced spare parts are entitled for additional 90 days of warranty starting from the collection date. The warranty does not cover damage resulting from mishandling/human induced damage.