Statement About HONOR AI Space and Privacy

Released: June 30, 2022

HONOR AI Space is an app that offers intelligent device control and management services by Honor Device Co., Ltd. (hereinafter referred to as "Honor," "we," "us," or "our"). Honor takes your personal information and privacy seriously and is committed to taking appropriate security measures to protect your personal information in accordance with relevant laws and established industry security standards.

•Your HONOR ID is the proof of identity to use HONOR AI Space. If you do not provide your HONOR ID information, you will not be able to use some of the HONOR AI Space services.

•If your Bluetooth earbuds can measure body temperature, you can use HONOR AI Space to check your body temperature. The temperature data is saved locally by default and linked to your HONOR ID. If you turn on the "Sync body temperature to cloud" function by going to the earbuds card > Details > Body Temperature, you can view the synced body temperature data in HONOR AI Space on other devices if they are logged in to your HONOR ID and paired with the same earbuds.

•You can use the HONOR Store service to purchase smart devices in HONOR AI Space. This service is provided independently by HONOR Store.

•We use your HONOR ID information, information of the HONOR AI Space app, and the device identifier to improve our services.

1. How Do We Collect and Use Your Personal Information

We will collect and use your personal information based on the purposes described in this statement and in accordance with the principles of lawfulness, legitimacy, necessity, and transparency. If we use your personal information for other purposes not specified in this statement or collect your personal information for other specific purposes, we will inform you reasonably. If your consent is necessary, we will obtain your consent before using your personal information.

To provide you with HONOR AI Space and fulfill our contractual obligations, Honor will use and process your personal data for the following purposes:

1.1 Collection and Use of Personal Information for Basic Functions

To provide you with basic functions, we need to collect the following personal information from you. We will not be able to provide these services if you do not consent to such. Please note: If you provide personal information that does not belong to you, please ensure that you have obtained consent from the data subject.

1.1.1 Login service

When you use HONOR AI Space, you need to log in to your HONOR ID. We will process your HONOR ID information, nickname, profile picture, and age information (such as date of birth) in your HONOR ID for minor protection.

1.1.2 Control, manage and use smart devices

In order to discover smart devices and connect to the WLAN network, HONOR AI Space needs access to your phone's location, the WLAN list, and the WLAN name and password you entered. Among them, the WLAN password is sensitive personal information. The data mentioned above will only be processed on your device and will not be uploaded to servers.

In order to control and manage your smart devices, such as binding them, issuing commands, setting attributes and parameters, and viewing their operating status and history, we need to process the following information about your smart devices:

•Router-type devices, including various types of WLAN routers, WLAN amplifiers, etc.: device identifier (SN), hardware information (e.g., device name, model, version, manufacturer), network information, operating status, custom attributes, parameter settings, service events, and device control and usage records.

•TV-type devices: device identifier (SN), hardware information (e.g. device name, model, version, manufacturer), network information, operating status, custom attributes, parameter settings, service events, and device control and usage records.

•Bluetooth earbuds-type devices: device identifier (SN).

•Water heater-type devices: device identifier (SN), device name, internet connection status, and device operation status.

•Air conditioner-type devices: device identifier, device name, internet connection status, and device operation status.

•Washing machine-type devices: device name, device on/off status, device online and offline status.

•Electric fan-type devices: device name, device on/off status, device online and offline status.

•Lamp-type devices: device identifier (SN), hardware information (version, device name, manufacturer, model), network status, setup parameters, device control records, custom attributes, business events.

HONOR AI Space will create a card for each linked smart device. You can give commands to the smart device using the card. The commands will be encrypted and transmitted to the server and forwarded to the smart device, but will not be stored on the server. You can also use multiple device functions with the device card. We need to process the following information:

•Body temperature measurement: If your Bluetooth earbuds can measure body temperature, you can use HONOR AI Space to measure and view your body temperature. The body temperature data is saved locally by default and linked to your HONOR ID. If you turn on the "Sync body temperature to cloud" function by going to the earbuds card > Details > Body Temperature, you can view the synced body temperature data in HONOR AI Space on other devices if they are logged in to your HONOR ID and paired with the same earbuds. You can delete the temperature data stored locally and on the cloud using the card. Historical temperature data will also be cached in your Bluetooth earbuds. If you do not provide the information above, You will not be able to view historical temperature data across devices.

1.1.3 Share device and manage family

You can share your smart devices with other HONOR IDs or withdraw them at any time. You can also control smart devices shared by other HONOR IDs. For this purpose, we need to collect the following information: HONOR ID information, nickname, profile picture, and device information, and provide the following information of the HONOR ID that initiated the device sharing to the recipient: HONOR ID nickname and device information.

HONOR AI Space provides a family management function. When you start using HONOR AI Space, it will create a default family for you, which cannot be deleted. You can also create a family and add other HONOR IDs as family members. You can add smart devices linked to your HONOR ID (excluding devices shared with you by other users) to your family and share them with family members. For this purpose, we need to collect the following information: HONOR ID information, nickname, profile picture, device information, family information, and provide the following information to all family members: nickname of all family members (the nickname in HONOR ID is used by default and can be edited by members), family information, family device information.

1.1.4 Manage scenes

Scene cards can perform various tasks automatically. After you finish arranging and adding scenes, you can trigger scene execution by manually tapping the scene card, or the scene card can be executed automatically when the set conditions are met. You can turn off the auto-execution switch. For this purpose, we need to collect your scene ID, the conditions you set, such as time and device status, and the tasks you set, such as running smart devices, running system functions. We will collect the execution log of the scene so that you can view the execution history.

1.1.5 App updates

App updates: You can check for new versions of HONOR AI Space through Me > Settings > App Updates. For this purpose, we need to collect the following information: device model, version information, and the unique random identifier.

Plug-in updates: The device cards of HONOR AI Space are provided by the plug-ins. You can check for new versions of plug-ins through Me > Settings > App Updates. You can also manage the automatic update of the plug-in through Me > Settings > "Update plug-in over WLAN" or "Update plug-in using mobile data". For this purpose, we need to collect the following information: plug-in version information, device model, version information, and unique random identifier.

1.1.6 Notifications

In order to send you necessary push notifications by HONOR AI Space such as device alerts, we need to process your phone number, email address, device information, including device model, device identifier, system version number, and your push notification records.

1.2 Collection and Use of Personal Information for Additional Functions

In order to provide you with better services, we may need to collect the following information. Your refusal to provide the information below will not affect your use of the basic functions under section 1.1, but we will not be able to provide you with certain advanced business functions and services.

1.2.1 Help & feedback

You can go to Me > Help & Feedback > Select the device > Give Feedback > Feedback to report your issue. For this purpose, HONOR AI Space requires the Storage permission, collects app logs (including app operation records) submitted by you, the device logs stored by the app, as well as your contact information, description of the problem, and pictures and videos illustrating the problem provided in the feedback. In particular, app and device logs contain device status, information collected by the sensor, device operation records, and device identifiers. The purpose of collecting such information is to analyze and locate the cause of the problem. The purpose of collecting your contact information is to follow up if the problem is fully resolved or ask for other necessary information.

We will use your personal information in the following manner: only for locating and solving reported problems. And not for displaying such information or sending commercial advertisements. You can turn off this feature by going to Me > Settings > Additional Services > Feedback.

If you do not provide such information, will not be able to effectively locate and resolve your problem.

1.2.2 User experience improvement program

To continuously improve our application and products and enhance your experience, including inviting you to become a test user of new products and services, we will collect the unique random identifier of the app, device identifier, device model, basic system information, current time, app version, and information about your use of the app and the smart device to optimize the design of our app and product and provide better services. You can stop the processing and collection of related data by going to Me > Settings > Additional Services > Turn off "Join the User Experience Improvement Program", and this will not affect your access to other basic services of the app.

1.3 HONOR Store

HONOR AI Space is integrated with HONOR Store, which is provided by HONOR Store independently. The privacy protection of personal information you authorize to share or submit through HONOR Store is governed by the privacy policy (which is also available at Me > My HONOR Store > HONOR Store Privacy Statement) of HONOR Store. If you need to enter your name, address, and phone number when purchasing goods and services, your data and order information will be stored on HONOR Store servers.

If you do not provide such information, you will not be able to complete your purchases on HONOR Store, but this will not affect the use of other HONOR AI Space functions.

The specific services and features we provide to you may vary depending on the smart device you own and the version of HONOR AI Space, but will not exceed the scope of this statement and will ultimately be based on the actual services presented on HONOR AI Space.

2. Required Permissions

Phone (device information) permission: To access the network status for updating the plug-in.

Location permission: To discover, link, and provide internet connection for smart devices, HONOR AI Space needs to scan your surrounding WLAN networks, obtain the system WLAN list and Bluetooth device list, and access your location according to the system permission application principle. The location permission is also needed to facilitate other in-card services, such as the "mirror control" service for TVs.

Camera permission: To add users and log in to TV by scanning using HONOR AI Space, you need to enable this permission.

Contacts permission: To share devices through HONOR AI Space, you need to enable this permission.

List of installed apps: To add device cards to HonorBoard and use other functions, you need to enable this permission.

Storage permission: To use the feedback and plug-in update functions in HONOR AI Space, you need to enable this permission for reading files stored on your device.

You can go to Settings > Apps > Apps to manage these permissions at any time.

3. Protection of Minors

To protect minors, we will use the age information (e.g., date of birth) stored from your HONOR ID to determine if you are a minor. If so, we will restrict your use of the User Experience Improvement Program of HONOR AI Space. To better protect our children, if you are a minor under the age of 14, We may restrict your access to all HONOR AI Space services to protect your interests.

4. How Do We Share Your Personal Information With Third Parties

To provide you with better products and services, certain services of HONOR AI Space be provided by our partners. Therefore, we may provide some of your personal information to third-party partners. We will provide your personal information for lawful, legitimate, necessary, specific, and explicit purposes, and only as much personal information as necessary for such purposes. We will require our partners to refrain from using your personal information for other purposes unless we obtain your approval. For more information, please refer to the Third Party Shared Information List (https://www.hihonor.com/minisite/cloudservice/magichome-privacy-sharing/privacy-statement.htm?country=CN&language=en_us)

5. How Do We Entrust the Processing of Your Personal Information

To provide better products and services, we will entrust certain services to our service providers, who will process certain personal information about you at our request.

•In order to send you push notifications and improve the content of notifications, we will entrust each terminal manufacturer to process your device identifier, device model, system version number, and records of your use of push notifications.

6. Third-Party SDK Integration

To provide better products and services, certain features may be provided by our partners in the form of software development kits (SDKs) (such as map positioning), for which we integrate our partners' software development kits (SDKs) or other similar applications. For details, please refer to the Third-Party SDK Personal Information Collection Notice (https://www.hihonor.com/minisite/cloudservice/magichome-sdklist/privacy-statement.htm?country=CN&language=en_gb)

7. Managing Your Data

To make it easier for you to access, update, modify, reproduce, or delete your personal information and protect your right to withdraw your consent to the processing of your personal information, we have provided you with the following settings in HONOR AI Space. Please refer to the instructions below for details.

7.1 Access and Rectify Personal Information

Except as required by laws and regulations, you have the right to access and rectify your personal information at any time, including:

•Account information: You can access or edit your nickname and profile picture through Me > Tap your profile picture or nickname > Account Center.

•Device information: You can access and modify the device information through Settings on the device, such as the device operating status, device name; for the devices bound by “Connect to third-party platform”, HONOR AI Space may not support you to modify the device information. Please see the third-party device pages for details.

•Scene information: You can go to Scene > My Scene to change the scene settings.

•Family information: You can change your family group information through Me > Shared by Me.

•Health information: If your Bluetooth earbuds can measure body temperature, you can view your temperature data by going to the earbuds card > Details > Body Temperature.

•HONOR Store information: HONOR Store information is collected and processed by HONOR Store. You can view or edit your shipping address through Me > My HONOR Store or the HONOR Store app or the HONOR Store web terminal.

7.2 Exercise the Right to Withdraw

•User Experience Improvement Program: You can stop the processing and collection of related data by going to Me > Settings > Additional Services > Turn off "Join the User Experience Improvement Program".

7.3 Delete Personal Information

•Account information: You can delete your account Information through Me > Tap your profile picture or nickname > Account Center.

•Device information: You can delete linked smart devices by long-pressing the device card and selecting Remove Device. The device information stored locally and on servers by HONOR AI Space will be cleared. For third-party devices, you can go to Me > Connect to third-party platform > Select the corresponding third-party platform > Unbind and delete the device information shared by the third-party platform to HONOR AI Space.

•Scene information: You can go to Scene > My Scene to delete the scene card you created. Your scene card settings and execution logs stored on servers will be deleted simultaneously.

•Family information: You can delete family groups or members through Me > Shared by Me.

•Health information: If your Bluetooth earbuds can measure body temperature, you can go to the earbuds card > Details > Body Temperature > Statistics and delete temperature data stored in the app and synced to the cloud. Or you can go to Body Temperature > "Sync body temperature to cloud" > "Delete personal data from cloud" to delete the data stored on the cloud. The temperature data cached in your earbuds will be deleted when the HONOR ID is changed or when the device is restored to factory settings.

•HONOR Store information: HONOR Store information can be managed through HONOR Store. You can delete your order or shipping address through Me > My HONOR Store or the HONOR Store app or the HONOR Store web terminal.

•Stop service: You can open HONOR AI Space, go to Me > Settings > About, and tap "Stop service" to stop using the services of HONOR AI Space. We will delete your HONOR ID information, device information, family information, and scene information stored by HONOR AI Space.

•Log out of your HONOR ID: You can log out of your HONOR ID by going to Me > Tap your profile picture or nickname > Account Center > Privacy Center. We will delete your HONOR ID information and all the personal information under your HONOR ID stored by HONOR AI Space.

If you have any questions, comments, or suggestions about your data subject rights, please contact us using the information in the "Contacting Us" section in this statement and exercise your rights.

8. Data Storage Location and Period

The above information will be sent to and stored on our servers in the People's Republic of China.

We will retain your personal information only for the period necessary to fulfill the purposes described in this statement, and delete or anonymize your personal information beyond the time set out below, except as otherwise required by applicable laws and regulations.

The specific retention periods of your personal information are:

•Your smart device information: Your device update data will be retained for 7 days and your device interaction logs with the server will be retained for 1 year. We will delete your device information immediately after you delete your device.

•Your temperature data: If you turn on the "Sync temperature data to cloud" function, your temperature data will be retained for 1 year on the cloud. Or you can delete your temperature data stored locally and on the cloud by going to the earbuds card > Details > Body Temperature > Statistics.

•Your scene information: Your scene execution logs will be retained for 180 natural days. We will delete your scene information immediately after you delete the scene.

•Your family information: Deleted when you delete your family and family members.

•Personal information collected for sending push notifications (including notification bar messages): Automatically deleted within 1 year of the last time you received a push notification.

•Personal information collected for Help & Feedback: Deleted as soon as your problem is solved.

•Personal information collected for the User Experience Improvement Program: Automatically deleted two(2) years after collection.

•If you stop the service, we will delete your HONOR ID information, device information, family information, scene information, and temperature data stored by HONOR AI Space.

•If your delete your HONOR ID, We will delete all personal information stored by this service associated with the HONOR ID.

If we discontinue our products or services, we will notify you by push notification, announcement, etc., and delete or anonymize your personal information within a reasonable period.

9. Contacting Us

We have a department (or specialists) dedicated to personal information protection. If you have any questions, comments, or suggestions regarding your personal information, contact us by visiting our privacy questions page (https://www.hihonor.com/cn/privacy/feedback/hihonor.com/cn/privacy/feedback/) and we will respond as soon as possible.

If you are dissatisfied with our response, especially if you feel that our processing or handling of your personal information violates or harms your legal rights and/or interests, you may also seek resolution through external means such as filing a lawsuit to a court of jurisdiction or submitting a complaint to self-regulation associations in the industry or competent regulatory agencies. You may also consult us regarding the available channels for voicing your opinion.

Honor will always collect and use your information in accordance with our privacy policy. For more information about our privacy policy, please refer to the Privacy and Personal Data Protection Policy (https://www.hihonor.com/cn/privacy/privacy-policy/)