Read out some frequently asked questions for quick answers to your queries.
How do I place an order?
We want your shopping experience to be as effortless as possible. Placing an online order requires only a few steps:
- Select the product you would like to purchase and then pick the Color and Memory
- Enter your pin-code to get the estimated delivery timelines and know about the Cash on Delivery option.
- Now add product to Cart to continue shopping or go directly to checkout by clicking on Buy Now
- Login to your Account or Register a new account to place an order
- Now place an order using the available Payment options on the Payment Page
- You will receive an email confirming your order that includes your order details.
Please initiate a Live Chat for any assistance in placing an order.
I am having trouble in placing an order, what should I do?
If you are experiencing any kind of difficulty in placing an order, you can call us at our toll free number 1800 210 9999 or initiate a Live Chat for further help.
How do I know if a product is available?
When a product is available, you will get the option of Buy Now and Add to Cart on Product Page. When the product is out of Stock, you will see Notify Me option on page. You can simply enter your email address on Notify Me Tab and we’ll inform you when the product will be available again.
Can I ask for a price reduction?
Unfortunately, there is not much we can do about it. All the products are sold at the prices listed on our website and can vary from time to time based on different discounts and offers. Stay connected with us via our social media channels and website/App for latest offers and coupons.
How can I check my order status?
Log in to your account and click on "My Orders" section under "Member Icon"
Select the order you wish to view to check your Order Status and Order Number.
Can I modify the delivery address after order confirmation?
Sorry, currently we do not have the facility of changing the delivery address after payment due to some system restrictions.
When does the warranty of my device start?
The warranty begins from the date of purchase of device i.e. the date of sale rather than the date of delivery.
Can I request for separate invoices on multiple phones purchase?
We will not generate separate invoices for multiple phone purchases under single order; only one invoice will be issued.