Read out some frequently asked questions for quick answers to your queries.
How safe is your payment system in your website?
We offer you multiple payment options in hopes of providing you a delightful shopping experience. Irrespective of your payment mode, we assure you that Honor's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
What payment methods do you accept?
We want your online purchase experience to be effortless. Therefore, we have several payment options for you to choose from:
- Credit Cards/Debit Cards
- Net banking
- Cash on Delivery
Please note that some products might not be eligible for Cash on delivery payment option and the maximum order value for Cash on Delivery order is Rs.20000. It is strictly a cash-only payment method and only Indian Rupees are accepted. Foreign currency cannot be used to make a C-o-D payment.
Cash on delivery may not be offered in certain areas subject to the discretion of our logistics partners. You are requested to check the availability of C-o-D payment mode in your area by entering your PIN code on the product detail page.
How do I pay for my COD order?
You can pay the amount to the courier service representative when you package is delivered. We offer Cash-on-delivery (C-o-D) payment method only on purchases of up to a limit of Rs.20000. We recommend having the exact amount available for smoothen transaction.
Do you have any Shipping charges?
For all the purchases of Rs.500 or more, we will deliver the order to your doorstep free of cost. A shipping charge of Rs.60 will be applicable to all orders under Rs.500.
My payment has failed but the amount has been deducted. What should I do?
You need not to worry, if your account has been debited and transaction has failed, the money will be rolled back to your account within 7 business days. The time taken can vary from bank to bank and unfortunately, we would not be able to expedite the process.
Is there any purchase limit on your website?
We do not have any limitation on purchases via Online Payment Modes. However, we offer Cash-on-delivery (C-o-D) payment method only on orders of up to a limit of Rs.20000.
Are there any hidden charges?
The prices listed for all the items are inclusive of GST. An additional delivery charge of INR 60 is levied on orders below INR 500