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Data center Relocation Announcement
HONOR ID Website Notice to Customers

Data center Relocation Announcement

HONOR is consistently working to offer better services and experiences to all users. This year a big move forward is that our data center will be relocated from Malaysia to Singapore.

1. What is this change and how does it impact your rights under the user agreements you have?

This change is due to the adjustment of HONOR’s data center. During this period, all of your data will be relocated, including but not limited to HONOR account data, order data, service data, etc. HONOR complies with all applicable legal requirements to safeguard your personal data transferred. After the relocation, your data will be deleted from the Malaysia data center. This data relocation will not affect your use of our products or services. In general, your consumer law rights and obligations are unaffected by this change.

2. How does this change affect your data protection and privacy rights?


Your data protection and privacy rights will not be lessened in any way. The personal data that you have entrusted to us will continue to be processed as it was previously in accordance with applicable laws.

3. When will this change take place?

The relocation will be carried out from the end of June 2022 to January 2023.

4. How to contact us?

If you need to exercise your privacy rights or lodge a complaint about this relocation, please contact us at: https://www.hihonor.com/my/privacy/feedback/, we will reply as soon as possible.
HONOR ID Website Notice to Customers

HONOR ID Website Notice to Customers

Due to organizational changes within the HONOR affiliates, HONOR ID service will be transferred on 15th March 2022 from HONOR TECHNOLOGY (MALAYSIA) SDN. BHD. to HONOR INFORMATION TECHNOLOGY CO., LTD.. This change applies to the following regions: Hong Kong, Armenia, Azerbaijan, Bahrain, Belarus, Bolivia, Chile, Colombia, Costa Rica, Dominican Republic, Egypt, El Salvador, Georgia, Guatemala, Honduras, Iraq, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Lebanon, Malaysia, Mexico, Mongolia, Oman, Panama, Peru, Qatar, Saudi Arabia, South Africa, Tajikistan, Turkey, Turkmenistan, Ukraine, United Arab Emirates, Uzbekistan, Yemen.

1. What is this change and how does it impact your rights under the user agreements you have?

This change is due to the structural adjustment of HONOR organization.
From now on, HONOR INFORMATION TECHNOLOGY CO., LTD. will take over all of the legal responsibilities and obligations for our relationship with you, from HONOR TECHNOLOGY (MALAYSIA) SDN. BHD.. In particular, HONOR INFORMATION TECHNOLOGY CO., LTD. is responsible for protecting your personal data.
This change will not affect the way you use our services. In general, your consumer law rights and obligations are unaffected by this change, for example, it will not affect your device guarantee or warranty. If you are an HONOR consumer living in a country in any of the above-named regions, your local law applies when it provides mandatory and stronger protections to you.

2. How does this change affect your data protection and privacy rights?

Your data protection and privacy rights are not lessened in any way. The personal data that you have entrusted to us will continue to be processed as it was previously, in accordance with applicable laws.

3. Does this change require any action from you?

No, you don’t have to take any action. You can continue to use our mobile services just as before and we will also introduce new mobile services in the future.
However, if want to opt out of this change, you will need to take action to delete your HONOR ID account. This is explained further below.

4. When will this change take place?

This change will happen on 15th March 2022.

5. How can you opt out of this change?

We sincerely hope that you enjoy and trust our services and that you want to keep using them. However, if you do choose to do so, you can terminate your user agreements by deleting your HONOR ID account at any time.
The following are the instructions for mobile phones:
Go to Settings > HONOR ID > log in (if you are not currently logged in) > go to Privacy Center> Delete account.
The following are the instructions for the official website:
Go to https://hnid-dra.cloud.hihonor.com/CAS/portal/login.html > log in with your HONOR ID > go to Privacy Center > Delete account.
PLEASE NOTE: By opting out, your HONORID and related information will be deleted This means you will not be able to recover this information later, even if you create a new HONOR ID.
You will not be able to use our mobile services until you create a new HONOR ID. You can however use the basic functions as normal, such as making phone calls, sending SMSs, and taking photos.
If you have difficulties deleting your account (e.g.forget your account or your password), please contact us at:
https://www.hihonor.com/my/privacy/feedback/
We will take steps to make sure you are the legitimate account owner and help you to delete your account.
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