More Products
Compare
How to avail this service
You win your HONOR Care bundle when you pre-order above applicable product. You could also check your HONOR Care eligiblity on Warranty Query page by entering your SN.
HONOR Care - Screen Protection
Provide an extra layer of protection for your screen
* Under normal use of the terminal product, if the screen is damaged or cracked due to accidental collision, accidental fall, or accidental extrusion, you can enjoy the one-time screen repair service, which is free of spare parts fee, and only service fee will be charged (service charge is ranging from AED100 - AED150, kindly approach to nearest service center for consultation)
* Your device must be purchased in United Arab Emirates only
Applicable products
| HONOR Magic 4 Pro | HONOR X9 | HONOR X9a | HONOR 70 | |
|---|---|---|---|---|
| Screen Protection | 6 Months | 6 Months | 1 Year | 6 Months |
| Extended Warranty | 1 Year | No | No | No |
| Accidental Coverage | 1 Claim | 1 Claim | 1 Claim | 1 Claim |
| Repair Coverage | GCC (Including UAE, KSA, Oman, Qatar, Kuwait) |
GCC (Including UAE, KSA, Oman, Qatar, Kuwait) |
GCC (Including UAE, KSA, Oman, Qatar, Kuwait) |
GCC (Including UAE, KSA, Oman, Qatar, Kuwait) |
| Saved Value | up to 1222.27 AED | up to 416.94 AED | up to 426.79 AED | up to 674.13 AED |
FAQ
1. How could I purchase HONOR Care - Screen Protection?
Hello, our HONOR Care is not for sale currently, you get your HONOR Care as a gift while pre-ordering applicable devices or for a limited time after purchase.
2. My mobile's screen is broken, how do I apply for service?
Hello, you can go to any HONOR authorized service center in UAE or apply postal repair service to have your devices repaired.
3. If I could still enjoy the manufacturer's warranty after repairing with the screen protection service?
Hello, you could still enjoy the remaining warranty period if the screen was damaged and there were no other faults, however, if the product is privately disassembled, repaired, liquidized, bent, or deformed, you cannot continue to enjoy the original factory warranty.
4. What is the validity for our HONOR screen damage protection service and how is it calculated?
Hello, starting from the day you purchase the applicable devices (according to the purchase invoice), it will naturally terminate at 24:00 on the expiration date(one year/six month/three month, subject to the actual valid period).
- Hotline
- Live Chat
-
WhatsApp
9am – 9pm
English and Arabic Language - ae.support@hihonor.com
Contact Us
